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FAQ

FAQ's About Our Courts

Explore RunRec for easy-access indoor sports rentals. Enjoy 24/7 basketball, volleyball, or dodgeball without the crowds or waiting. With convenient parking.

What are your operating hours?

The RunRec is open 24/7. You can book a court any day and any time.

What is your refund policy?

There are no refunds, no re-bookings, and no cancellation for any bookings that are purchased. If you have additional questions about booking a slot feel free to contact us here.

Can I host my league at The RunRec?

Absolutely! - We welcome all custom leagues to be housed within our facility. Please fill out this form and we will get you setup as soon as possible.

Can I bring weighted equipment to the gym?

Any free-weights, included weighted equipment &/or basketballs are not permitted on the court

What kind of footwear do we need within the facility?

Indoor shoes are only permitted on the court during play. When you enter into the facility make sure to change into the appropriate footwear before stepping on the court.

Are we allowed to eat or drink inside the facility?

Yes - All food & drinks is permitted on the bleacher area (off the hardwood court).

Can I host my training sessions at The RunRec?

Absolutely! - Please fill out this form with all your needs and we will respond to you as soon as possible.

Photography Permits

We believe photography is a great way to capture memories and special moments. However, it’s important to be respectful of other people when taking pictures.

If you’re going to be taking pictures of people, make sure to get their permission first. Nobody wants to have their picture taken without their consent.

That being said, feel free to take pictures inside the facility. Just be sure to respect other people’s privacy and space.

Inappropriate Behaviour

We reserve the right to remove any guests who behave inappropriately from the premises. This includes but is not limited to: trespassing, vandalism, theft, and harassment.

We want everyone to feel welcome and comfortable on our property, and we will not tolerate anything less. Thank you for your understanding and cooperation.

How can I book multiple sessions at one time?

Contact us here so we better understand which days in advance you want booked off and get you setup.

Can I Use the Facility to Teach Yoga?

Yes you can absolutely use our facility to teach other activities! We have a full court as well as two training courts that are multi-purpose and have the space you need to accommodate your class.

So whether you are an experienced instructor or are just considering teaching classes for the first time, we welcome you to use our facility to help your students reach their full potential.

Please fill out this form and we will get you setup as soon as possible.

Do I Need to Have Insurance?

We believe your safety is always our top priority. However, we are not responsible for any injuries that may occur while playing in our facility.

We recommend that all participants rely on their own insurance coverage to protect themselves in case of an accident. While our courts are well-maintained and our staff is highly trained, accidents can still happen.

With insurance, you can rest assured knowing you will be covered in an emergency. We appreciate your understanding.